A Challenge to be Addressed: The “Institutional Amnesia”

As companies move ahead, with both internal R&D as
well as external development, “institutional amnesia”
is a trait which must be consciously addressed. As
companies grow and globalise, the impact of amnesia
increases as well. Process improvement does not
always mean change. Tom Overbay at Expedite
Animal Health discusses how sometimes it is going
back to process that yields results.