For the second and final part of his series focusing on
veterinary healthcare delivery, Professor of One Health,
Lloyd Reeve-Johnson MBBS, DVMS, PhD, PGCert (Business
Admin), FSB, FRCVS elucidates the way typical decisions
are made, using a reductionist approach to identify a small
number of broad categories of participant and to ascribe
general perspectives that each may have when interacting
or making healthcare-related decisions. In this paper the
emphasis is on breaking down the complexities of human
healthcare delivery to a simple sequence of events, to
understand the core transactions in healthcare delivery, as
well as the points of influence or vulnerability.